About Hope Human Services
Hope Human Services is a premier provider of Residential Services in Washington State with a focus on high quality, individualized services to meet each peron’s unique needs.
Disability Services for All Ages
Quality Clinicians
Founded By Experts
Our Philosophy
We believe in creating exceptional life experiences for our supported individuals and employees. This means that we value and promote person-centered planning, community- based activities, and complete respect for our supported individuals. We celebrate the diversity of our staff and individuals, including all bodies, religions, genders, sexualities, abilities, and everything else that makes humans uniquely and beautifully diverse. We value our employees, making sure that they know they are making a difference and are a part of the Hope Human Services team. We also focus on training and development to create opportunities for promotion from within.
Our Mission
Our mission is to be a preferred partner and provider of quality community-based human services. We strive to improve the quality of life for those we support through compassionate, innovative, and extraordinary service delivery. We seek to provide a meaningful and rewarding work experience for our employees. Our goal is to connect people to their community so that they can attain exceptional life experiences.
Our Values
Honesty
Commitment
Compassion
Accountability
Respect
Inclusivity
Disability Services Review
I feel compelled to reach out to affirm the excellent work you and your team at Hope Human Services are doing. They clearly care deeply about the people they serve, and the manner they communicated with other members of the team was honest and done so very respectful and was ultimately effective.
Your team members have conducted themselves as consummate professionals which I know reflects the company and its leadership. You have built and sculpted a powerful and truly great team and the people they serve ultimately benefit. “Thank you” does not begin to cover it!
Our Founder
The company was founded by Cheryl Borden, who has a long history of successfully operating multiple innovative programs providing human services; specifically, residential support services to people with intellectual/developmental disabilities in community based settings. Throughout Cheryl’s career, she has had the opportunity to serve and develop services for hundreds of people. She has over 35 years of experience in residential support services.
At a previous company, she worked her way up from Direct Support Staff all the way to CEO, so she personally knows and appreciates the challenges that each staff position faces. Her success was a direct result of her commitment to, and relationship with the people she supports. Her services were consistently provided with a focus on quality of life and person centered support. She continues to set this standard at Hope Human Services today.
Cheryl Borden
Owner and Founder of Hope Human Services
Areas of Expertise
Adult Supported Living
Supported Living provides services for adults including home, health, financial and medication management. Supervision and support can be provided up to 24 hours a day in the comfort of their own homes.
Youth Residential Homes
Licensed Staff Residential Homes are located in the community with up to 4 youth in each licensed home, providing full-time intensive supervision, behavior management, and 24-hour care.
Crisis Diversion
Crisis Diversion provides services for individuals who are in crisis and need temporary community-based placement to avoid hospitalization or institutionalization. We provide a safe and supportive environment to help get people stabilized and out of crisis.
Mobile Diversion
Mobile Diversion provides short term services for individuals who are in crisis and are in danger of losing their current placement. Wrap around clinical support and services are provided in their residential setting to stabilize the individual and build capacity with their support team.
Community Protection Supported Living Program
The Community Protection (CP) Program is a Supported Living model that provides enhanced supervision, therapy, and skills training for individuals identified by DDA as requiring CP services and support.
The Green Zone
The Zone Intensive program is an enhanced Supported Living program that provides a positive behavior support framework, Green Zone, that focuses on teaching staff how to promote positive energy and engagement with the individuals they support. The clinical team provides Green Zone training and coaching to individuals and staff along with wrap around clinical meetings to regularly evaluate progress.